Privacy Policy

Effective Date: 3 December 2025

App Name: Edsorb

Developer: Expertise Software Sdn Bhd

1. Overview

Your privacy is important to us. This Privacy Policy explains how we handle information in connection with Edsorb (the "App").

In short: We do not collect, store, or process any personal information directly. All subscription transactions are handled securely through Google Play Store and a third-party subscription management service.

This policy complies with applicable privacy laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other regional data protection regulations.

Google Play Data Safety Compliance

This Privacy Policy aligns with our Google Play Data Safety disclosures. We have declared that this app does not collect user data for our own purposes. Any subscription data processed by our third-party service is anonymized and not linked to your identity.

Key Points:

2. Information We Do Not Collect

This App does not collect, store, or process any of the following information:

Note on Permissions: The App requires camera and storage permissions for you to capture and save images locally on your device. These images remain on your device and are not uploaded, collected, or transmitted to our servers or any third parties.

We do not sell, rent, or share any user data with third parties for marketing, advertising, or any other purposes.

3. Subscription Purchases and Third-Party Services

The App may offer optional subscriptions or in-app purchases to unlock premium features. These transactions are processed through Google Play Store.

Google's Role

All payments are handled directly by Google Play. We do not have access to your Google Account, payment methods, credit card information, or billing details. Google processes payment data according to their Privacy Policy.

Third-Party Subscription Management

We use a trusted third-party subscription management service to verify your purchase status and enable premium features. This service may collect and process the following anonymized data:

Purpose: This data is used solely to:

Important: This data is anonymized and cannot be used to identify you personally. The service does not collect names, email addresses, or any personally identifiable information through our App.

Analytics

Our subscription management service may provide us with aggregated, anonymized metrics (such as total number of active subscriptions or general subscription trends) that cannot be linked to individual users. This helps us understand app performance and improve features.

4. Data Retention

Since we do not collect personal data, there is no personal data to retain.

Any anonymized subscription verification data processed by our third-party service is retained only as long as necessary to verify your subscription status. Once your subscription ends and the verification period expires, this data may be deleted or anonymized further according to the service provider's retention policies.

5. Data Security

We are committed to protecting any data processed on your behalf:

6. Children's Privacy

This App is intended for users aged 13 and older (or 16 and older in the European Economic Area).

We comply with the Children's Online Privacy Protection Act (COPPA) in the United States and similar child protection laws in other jurisdictions. We do not knowingly collect personal information from children under these age thresholds.

Parental Controls: Parents and guardians can use Google Play's parental controls and Google Family Link to manage their children's app access and in-app purchases.

If you believe a child under the applicable age has provided information through our App, please contact us immediately so that we can take appropriate action.

7. Your Rights and Managing Your Subscription

Managing Subscriptions

You can manage or cancel your subscription at any time through your Google Play Store account settings:

Cancellation takes effect at the end of the current billing period.

Privacy Rights

Depending on your location, you may have rights under applicable privacy laws (such as GDPR or CCPA), including:

Since we do not collect personal information, most data subject rights do not apply. However, if you have questions about the anonymized subscription data processed by our third-party service, you may contact us at info@exsoft.com.

8. International Data Transfers

If you use the App outside the United States, please note that our third-party subscription management service may process anonymized subscription data in the United States or other countries. These transfers are conducted in compliance with applicable data protection laws and use appropriate safeguards.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

When we make changes, we will update the "Effective Date" at the top of this policy. Continued use of the App after changes become effective constitutes acceptance of the updated policy.

We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your privacy.

10. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy please contact us at:

Email: info@exsoft.com
Website: https://exsoft.com/edsorb

For issues related to payments, subscriptions, or refunds, please contact Google Play Support through your Play Store account or visit Google Play Help.